Dealing with Insurance Adjusters

Do Not Talk to the Insurance Adjuster—Talk to John Bales Attorneys Instead.

After your auto accident, all you want is for you and your family to get better. But in the days or even hours after the accident occurred, you may be contacted by an adjuster who works for the insurance company. The adjuster may use tactics to get you to admit you were at fault for the accident, which means the insurance company can avoid paying you for your damages.

The auto accident lawyers at John Bales Attorneys know that insurance adjusters have one job: to pay you as a little as possible—or in some cases nothing at all—for your accident. Insurance companies rely on profits, but our legal team can turn the tables on them. If you have been in an auto accident, call us at (800) 225-5564 or fill out a free initial consultation form.

Be Careful When Speaking to the Adjuster

The best thing to do when you get a call from the insurance adjuster about your injury claim is to simply hang up. The longer the adjuster keeps you on the line, the more likely he will gain evidence to use against your claim. If you do talk to the adjuster, there are a few important things to keep in mind:

  • Do not volunteer information.Stick to the facts. If you volunteer too much information, the adjuster may be able to twist your words into a statement that looks like you admitted guilt for the accident.
  • Do be honest about your injuries.You may be tempted to describe your injuries as being worse than they actually are. It is important to be honest about your condition, as any exaggeration can be harmful for your case.
  • Do not talk about your medical records.Adjusters are known to search through accident victims’ past medical records to find evidence of pre-existing conditions or injuries. Never admit to any prior conditions and do not discuss any of your medical records.

The more straightforward, honest, and concise you are with your answers, the better. But remember, in many cases, speaking to the adjuster is a no-win situation—you could have everything to lose and nothing to gain.

John Bales Attorneys Can Protect You

At John Bales Attorneys, we are familiar with insurance adjusters’ tactics. Do not try to deal with the insurance company on your own—let us put our years of experience to work as we build a strong case for you.